Frequently Asked Questions

HOW DO RETURNS WORK?

  • we will replace or accept returns for faulty 510 cartridges or disposable pens

  • broken glass bongs at the time of purchase will be replaced at no cost

  • all other sales are final

HOW DOES DELIVERY WORK?

  • all online purchases over $100 will have FREE delivery to surrounding areas

  • any purchases online for delivery under $100 will be charged a $10 delivery fee

  • We deliver to Dunnville, Selkirk, and lowbanks

  • minimum order for delivery is $50

HOW DOES YOUR LOYALTY PROGRAM WORK?

  • For every $10 spent you earn 100 points, once you earn 2500 points you can redeem them for 10% off your purchase. Points will reset once used

  • Points cannot be used to double on discounts

  • points cannot be accumulated for larger discounts, 10% is the max

HOW DOES YOUR PRICE MACTHING WORK?
·present details of the competitor’s pricing (flyer, printout, website or photo) to a budtender, during the competitor’s offer period, at the time of checkout

·we will confirm if the product qualifies for our price match policy 

Terms and Conditions:

·competitors’ prices must be in Canadian dollars

·competitor sale or promotions are excluded from this offer (No sale items or promotions will be allowed to be price matched. Sales and promotions are Dispensary specific)

·competitors must be legal retailers within 20 km radius of The Cannabis Co store where the price match is expected to take place 

·The item must be in stock and available for immediate sale

·The item must be of the identical brand and model

·Double discounts may not be applied (May not receive any additional discounts if choosing to price match).